Frequently Asked Questions
Everything you need to know about your SillySanta order.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout if you need your festive gear sooner.
What is your return policy for holiday apparel?
We offer a 30-day return window for all unworn items in their original packaging. Please note that seasonal items purchased during clearance sales may be final sale.
How do I know which size to order?
Our apparel follows standard unisex sizing. We recommend checking the detailed size chart located on each product page to ensure the perfect fit for your body type.
Are your Christmas sweaters machine washable?
Yes, most of our sweaters are machine washable on a cold, gentle cycle. To maintain the vibrant colors and fabric quality, we recommend air drying.
Do you offer international shipping?
Absolutely! SillySanta ships to over 50 countries worldwide. Shipping costs and delivery times vary by location and are calculated at checkout.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, Apple Pay, and 'Buy Now, Pay Later' options like Klarna and Afterpay.